apparel orders are processed within 10-15 business days. orders are not shipped or delivered on weekends or holidays. if we are experiencing a high volume of orders, shipments may be delayed by a few days. please allow 5-7 additional days in transit for delivery. if there will be a significant delay in shipment of your order, we will contact you via email or telephone. if a package is shown as delivered via USPS, UPS or FedEx but has been stolen from your residence you must file a claim with your local post office or shipping vendor. stolen orders will not replaced by us.